Insights into the Industry

The shared services industry has been witnessing optimal growth in recent years and is likely to continue even in upcoming years. The growth of shared services ’s industry size can be attributed to rising investments in research & development activities, entry of new players, product innovation, technological breakthroughs, effective allocation of resources, and growing competition among business rivals to expand its regional as well as customer base. Supportive government policies and incentives, as well as favorable laws, are projected to determine the growth of the shared services market in foreseeable future. An increase in the spending capacity of customers with the rise in disposable income will further contribute towards shared services 's market proceeds.

This market research report is a comprehensive overview of the events taking place in the shared services industry and impacting its growth. Our report divides the shared services market into various segments or categories based on products, applications, region, etc.  Additionally, our research analysts have listed the key players of the global shared services market and compared them based on metrics such as market revenue, Y-O-Y sales, shipments volume, historical data, and successful implementation of business strategies such as strategic alliances, mergers & acquisitions, joint ventures, product development, and partnerships & collaborations.

Market Research Store (MRS) published a brand new report titled “Shared Services Market research report which is segmented by Products (CRM, F&A, HR, IT, SCM), by Applications (Pharmaceuticals and clinical, Legal, BFSI, Manufacturing, Others), by Key Players/Companies iGATE, Accenture, Infosys, IBM, T-Systems, ServiceNow, EXL, PwC, Cognizant, The Hackett group, Oracle, CGI, Atos, SAP, Wipro, TCS, Capgemini, Deloitte, HCL, Genpact”. In 2020, the global shared services market value was registered at XX (USD Million/Billion) and is predicted to reach XX (USD Million/Billion) at a CAGR of XX% by 2028.

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Scope of the report

Report Attributes Report Details
Report Title Shared Services Market Research Report
By Products CRM, F&A, HR, IT, SCM
By Applications Pharmaceuticals and clinical, Legal, BFSI, Manufacturing, Others
By Key Players iGATE, Accenture, Infosys, IBM, T-Systems, ServiceNow, EXL, PwC, Cognizant, The Hackett group, Oracle, CGI, Atos, SAP, Wipro, TCS, Capgemini, Deloitte, HCL, Genpact
Regions Covered North America, Europe, Asia Pacific (APAC), Latin America, Middle East And Africa (MEA)
Countries Covered North America : U.S and Canada
Europe : U.K, Spain, Germany, Italy, Russia, France, Rest of Europe
APAC : Japan, India, China, Australia, South Korea, South East Asia, Rest of Asia Pacific
Latin America : Mexico, Brazil
The Middle East And Africa : South Africa, UAE, Saudi Arab, Rest of MEA
Base Year 2020
Historical Year 2016to 2020 (Depending on availability, data from 2010 can be offered)
Forecast Year 2028
Number of Pages 110
Customization Available Yes, the report can be tailored to meet your specific requirements.

Based on these findings, the global shared services industry study suggests strategies to existing market participants as to how they can improve & reinforce their market position. In addition to this, the study also recommends successful market penetrating strategies for new entrants. Furthermore, shared services industry study report has included all major manufacturers and distributors operating in the shared services market across all major regions.

Shared Services Market Strategic Analysis

Various analytical methods such as Porter’s Five Force Analysis, SWOT analysis, Market Share Analysis, Competitive Analysis, PESTEL Analysis, Market Attractiveness Analysis, and Value Chain Analysis have been used to analyze the market in the research report. These assessments help users of the report in examining and evaluating shared services market on the basis of different metrics such as switching costs, economies of scale, current sales, brand loyalty, brand equity, capital investments, production rights, research & development activities, copyrights & patents, legislations, effects of promotional activities, and consumer preferences.

Global Shared Services  Market Y-O-Y Forecast 2016 - 2028

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The information provided in our market research report is anticipated to help the industry stakeholders in the effective decision-making process and successful business outcomes. Moreover, we have been using Ansoff Matrix to help firms analyze and plan their business growth strategies.

Additionally, our report contains a growth-share matrix that aids firms’ business decisions for prioritizing their myriad businesses. We have also included GE Nine Cell Matrix that is helpful in making strategic planning and can help firms in determining their position in the market along with analyzing their growth strategies.

Our researchers also make use of the perceptual map to demonstrate how to target consumers feel about a given brand and form perception about it. We have also included the Customer-Based Brand Equity (CBBE) Model for helping firms effectively position their brands.

Shared Services Market Key Trends Analysis

The key factors influencing the growth of the shared services market have been assessed in the report. Factors having a huge influence on market demand and restraining factors that impact the development of the market are both addressed rigorously & in-depth in our global market research report.

Furthermore, trends that play a key role in market’s growth are discussed comprehensively in the report. Moreover, a large number of qualitative factors or measurements are included in the report and this includes operating risks and major obstacles encountered by players in the industry.

Shared Services Market Key Segment Analysis

The report delivers a critical assessment on the shared services market by segmenting it based on Products, Applications, and region. All the segments and categories of the shared services market have been evaluated based on past, present and future trends and are key parameters determining & defining the growth of the market.

The data for the market and its segments and categories are provided from 2016 to 2028. The report has identified the key segments and categories contributing substantially towards overall market growth in terms of revenue & volume.

Based on Products, the global shared services market is segmented into CRM, F&A, HR, IT, SCM. Comprehensive qualitative and quantitative this segment analysis will be provided in the report from 2016 to 2028.

Based on Applications, market is divided into Pharmaceuticals and clinical, Legal, BFSI, Manufacturing, Others. A slew of business growth opportunities and dynamics affecting the different segments are analyzed and discussed in the report.

Impact Assessment of COVID-19

The COVID-19 outbreak has wreaked havoc on worldwide economic and social systems. The disease has entered several industries' value and supply chains, including the shared services market. The government imposed lockdowns in various locations. We will examine the impact of the COVID-19 pandemic on the global market, looking at both demand and supply.

The COVID-19 pandemic's short- and long-term impacts would be explored to provide a summary. This would help build business plans for all market participants, including manufacturers, vendors, suppliers, distributors, and end-users, during and after the epidemic.

Shared Services Market Regional Trends and Market Player’s Analysis

On the basis of region, the market is segregated into North America, Latin America, Asia Pacific, Europe, and the Middle East & Africa.

The major players holding a huge chunk of market share in the global shared services market and impacting market profitability are evaluated after considering their product & services revenue, sales, business plans, innovations, and growth rate. The final position of a player in the market depends on market events or market happenings, new product launches, mergers & acquisitions, benchmarking, regional expansions, and technical innovations.

Global Shared Services  Market Regional Segmentation

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For all the key stakeholders of the market, value chain and technology ecosystem, as well as the information provided in this market research report, will prove beneficial. The study offers an outline of the company’s market share and an extensive summary of the major players in the shared services market.

Some of the leading players profiled in the global shared services market are,

  • iGATE
  • Accenture
  • Infosys
  • IBM
  • T-Systems
  • ServiceNow
  • EXL
  • PwC
  • Cognizant
  • The Hackett group
  • Oracle
  • CGI
  • Atos
  • SAP
  • Wipro
  • TCS
  • Capgemini
  • Deloitte
  • HCL
  • Genpact

The Key Audiences for Shared Services Market Report

  • Research Institutes & consulting firms
  • Industry Leaders, as well as companies, aspiring to enter the shared services market
  • Student and universities
  • Solution Providers, product providers, service providers, and other players in the industry
  • Associated private firms and government bodies
  • Individuals interested to learn about market

The report segments of the global shared services market are as follows:

Global Shared Services Market: By Products

  • CRM
  • F&A
  • HR
  • IT
  • SCM

Global Shared Services Market: By Applications

  • Pharmaceuticals and clinical
  • Legal
  • BFSI
  • Manufacturing
  • Others

The Most Important Research Methodologies

Primary sources include industry experts from management corporations, processing organizations, and analytical service providers who serve businesses across the sector's value chain. We interviewed key sources to acquire qualitative and quantitative data and analyse future prospects.

Primary research undertaken for this report comprised interviews with industry professionals such as CEOs, Vice Presidents, Marketing Directors and Technology Directors of strong core organizations and institutions in major shared services . We interviewed them to get qualitative and quantitative data.

The following are the justifications for purchasing the global Shared Services market report:

  • Statistical data is well-referenced, and the source is a significant resource for directing interested companies.
  • Market development trends and marketing channels that are cutting-edge are discussed.
  • The feasibility and growth rate of the market as a whole over the foreseeable future are determined.
  • The competitive landscape and demographic research provide a clear picture of the current state of the market on an international scale.
  • A thorough examination of development policies and plans, manufacturing processes, and costing provides a more accurate picture of import/export consumption, supply and demand, pricing, revenue, and gross margins, among other things.
  • Customization is possible based on the client's requirements.

Frequently Asked Questions

These dominant industry players use well planned strategies to occupied highest market share in this market. Some of the top players in Shared Services business includes.

  • iGATE
  • Accenture
  • Infosys
  • IBM
  • T-Systems
  • ServiceNow
  • EXL
  • PwC
  • Cognizant
  • The Hackett group
  • Oracle
  • CGI
  • Atos
  • SAP
  • Wipro
  • TCS
  • Capgemini
  • Deloitte
  • HCL
  • Genpact

As per Shared Services market analysis, North America is forecasted to occupied major share in the Shared Services market.

The statistical data of the dominant industry player of Shared Services market can be acquired from the company profile segment described in the report. This segment come up with analysis of major player’s in the Shared Services market, also their last five-year revenue, segmental, product offerings, key strategies adopted and geographical revenue produced.

The report come up with a segment of the Shared Services market based on Type, Region, and Application, Also offer a determined view on the Shared Services market.

The report offers a nitty-gritty estimation of the market by providing data on various viewpoints that incorporate, restraints, drivers, and opportunities threats. This data can help in making suitable decisions for stakeholders before investing.

The sample report for Shared Services market can be received after the apply from the website.

Table Of Content

Table of Content 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Regulatory Scenario by Region/Country 1.4 Market Investment Scenario Strategic 1.5 Market Analysis by Type 1.5.1 Global Shared Services Market Share by Type (2020-2026) 1.5.2 CRM 1.5.3 F&A 1.5.4 HR 1.5.5 IT 1.5.6 SCM 1.6 Market by Application 1.6.1 Global Shared Services Market Share by Application (2020-2026) 1.6.2 Pharmaceuticals and clinical 1.6.3 Legal 1.6.4 BFSI 1.6.5 Manufacturing 1.6.6 Others 1.7 Shared Services Industry Development Trends under COVID-19 Outbreak 1.7.1 Global COVID-19 Status Overview 1.7.2 Influence of COVID-19 Outbreak on Shared Services Industry Development 2. Global Market Growth Trends 2.1 Industry Trends 2.1.1 SWOT Analysis 2.1.2 Porter’s Five Forces Analysis 2.2 Potential Market and Growth Potential Analysis 2.3 Industry News and Policies by Regions 2.3.1 Industry News 2.3.2 Industry Policies 2.4 Industry Trends Under COVID-19 3 Value Chain of Shared Services Market 3.1 Value Chain Status 3.2 Shared Services Manufacturing Cost Structure Analysis 3.2.1 Production Process Analysis 3.2.2 Manufacturing Cost Structure of Shared Services 3.2.3 Labor Cost of Shared Services 3.2.3.1 Labor Cost of Shared Services Under COVID-19 3.3 Sales and Marketing Model Analysis 3.4 Downstream Major Customer Analysis (by Region) 3.5 Value Chain Status Under COVID-19 4 Players Profiles 4.1 iGATE 4.1.1 iGATE Basic Information 4.1.2 Shared Services Product Profiles, Application and Specification 4.1.3 iGATE Shared Services Market Performance (2015-2020) 4.1.4 iGATE Business Overview 4.2 Accenture 4.2.1 Accenture Basic Information 4.2.2 Shared Services Product Profiles, Application and Specification 4.2.3 Accenture Shared Services Market Performance (2015-2020) 4.2.4 Accenture Business Overview 4.3 Infosys 4.3.1 Infosys Basic Information 4.3.2 Shared Services Product Profiles, Application and Specification 4.3.3 Infosys Shared Services Market Performance (2015-2020) 4.3.4 Infosys Business Overview 4.4 IBM 4.4.1 IBM Basic Information 4.4.2 Shared Services Product Profiles, Application and Specification 4.4.3 IBM Shared Services Market Performance (2015-2020) 4.4.4 IBM Business Overview 4.5 T-Systems 4.5.1 T-Systems Basic Information 4.5.2 Shared Services Product Profiles, Application and Specification 4.5.3 T-Systems Shared Services Market Performance (2015-2020) 4.5.4 T-Systems Business Overview 4.6 ServiceNow 4.6.1 ServiceNow Basic Information 4.6.2 Shared Services Product Profiles, Application and Specification 4.6.3 ServiceNow Shared Services Market Performance (2015-2020) 4.6.4 ServiceNow Business Overview 4.7 EXL 4.7.1 EXL Basic Information 4.7.2 Shared Services Product Profiles, Application and Specification 4.7.3 EXL Shared Services Market Performance (2015-2020) 4.7.4 EXL Business Overview 4.8 PwC 4.8.1 PwC Basic Information 4.8.2 Shared Services Product Profiles, Application and Specification 4.8.3 PwC Shared Services Market Performance (2015-2020) 4.8.4 PwC Business Overview 4.9 Cognizant 4.9.1 Cognizant Basic Information 4.9.2 Shared Services Product Profiles, Application and Specification 4.9.3 Cognizant Shared Services Market Performance (2015-2020) 4.9.4 Cognizant Business Overview 4.10 The Hackett group 4.10.1 The Hackett group Basic Information 4.10.2 Shared Services Product Profiles, Application and Specification 4.10.3 The Hackett group Shared Services Market Performance (2015-2020) 4.10.4 The Hackett group Business Overview 4.11 Oracle 4.11.1 Oracle Basic Information 4.11.2 Shared Services Product Profiles, Application and Specification 4.11.3 Oracle Shared Services Market Performance (2015-2020) 4.11.4 Oracle Business Overview 4.12 CGI 4.12.1 CGI Basic Information 4.12.2 Shared Services Product Profiles, Application and Specification 4.12.3 CGI Shared Services Market Performance (2015-2020) 4.12.4 CGI Business Overview 4.13 Atos 4.13.1 Atos Basic Information 4.13.2 Shared Services Product Profiles, Application and Specification 4.13.3 Atos Shared Services Market Performance (2015-2020) 4.13.4 Atos Business Overview 4.14 SAP 4.14.1 SAP Basic Information 4.14.2 Shared Services Product Profiles, Application and Specification 4.14.3 SAP Shared Services Market Performance (2015-2020) 4.14.4 SAP Business Overview 4.15 Wipro 4.15.1 Wipro Basic Information 4.15.2 Shared Services Product Profiles, Application and Specification 4.15.3 Wipro Shared Services Market Performance (2015-2020) 4.15.4 Wipro Business Overview 4.16 TCS 4.16.1 TCS Basic Information 4.16.2 Shared Services Product Profiles, Application and Specification 4.16.3 TCS Shared Services Market Performance (2015-2020) 4.16.4 TCS Business Overview 4.17 Capgemini 4.17.1 Capgemini Basic Information 4.17.2 Shared Services Product Profiles, Application and Specification 4.17.3 Capgemini Shared Services Market Performance (2015-2020) 4.17.4 Capgemini Business Overview 4.18 Deloitte 4.18.1 Deloitte Basic Information 4.18.2 Shared Services Product Profiles, Application and Specification 4.18.3 Deloitte Shared Services Market Performance (2015-2020) 4.18.4 Deloitte Business Overview 4.19 HCL 4.19.1 HCL Basic Information 4.19.2 Shared Services Product Profiles, Application and Specification 4.19.3 HCL Shared Services Market Performance (2015-2020) 4.19.4 HCL Business Overview 4.20 Genpact 4.20.1 Genpact Basic Information 4.20.2 Shared Services Product Profiles, Application and Specification 4.20.3 Genpact Shared Services Market Performance (2015-2020) 4.20.4 Genpact Business Overview 5 Global Shared Services Market Analysis by Regions 5.1 Global Shared Services Sales, Revenue and Market Share by Regions 5.1.1 Global Shared Services Sales by Regions (2015-2020) 5.1.2 Global Shared Services Revenue by Regions (2015-2020) 5.2 North America Shared Services Sales and Growth Rate (2015-2020) 5.3 Europe Shared Services Sales and Growth Rate (2015-2020) 5.4 Asia-Pacific Shared Services Sales and Growth Rate (2015-2020) 5.5 Middle East and Africa Shared Services Sales and Growth Rate (2015-2020) 5.6 South America Shared Services Sales and Growth Rate (2015-2020) 6 North America Shared Services Market Analysis by Countries 6.1 North America Shared Services Sales, Revenue and Market Share by Countries 6.1.1 North America Shared Services Sales by Countries (2015-2020) 6.1.2 North America Shared Services Revenue by Countries (2015-2020) 6.1.3 North America Shared Services Market Under COVID-19 6.2 United States Shared Services Sales and Growth Rate (2015-2020) 6.2.1 United States Shared Services Market Under COVID-19 6.3 Canada Shared Services Sales and Growth Rate (2015-2020) 6.4 Mexico Shared Services Sales and Growth Rate (2015-2020) 7 Europe Shared Services Market Analysis by Countries 7.1 Europe Shared Services Sales, Revenue and Market Share by Countries 7.1.1 Europe Shared Services Sales by Countries (2015-2020) 7.1.2 Europe Shared Services Revenue by Countries (2015-2020) 7.1.3 Europe Shared Services Market Under COVID-19 7.2 Germany Shared Services Sales and Growth Rate (2015-2020) 7.2.1 Germany Shared Services Market Under COVID-19 7.3 UK Shared Services Sales and Growth Rate (2015-2020) 7.3.1 UK Shared Services Market Under COVID-19 7.4 France Shared Services Sales and Growth Rate (2015-2020) 7.4.1 France Shared Services Market Under COVID-19 7.5 Italy Shared Services Sales and Growth Rate (2015-2020) 7.5.1 Italy Shared Services Market Under COVID-19 7.6 Spain Shared Services Sales and Growth Rate (2015-2020) 7.6.1 Spain Shared Services Market Under COVID-19 7.7 Russia Shared Services Sales and Growth Rate (2015-2020) 7.7.1 Russia Shared Services Market Under COVID-19 8 Asia-Pacific Shared Services Market Analysis by Countries 8.1 Asia-Pacific Shared Services Sales, Revenue and Market Share by Countries 8.1.1 Asia-Pacific Shared Services Sales by Countries (2015-2020) 8.1.2 Asia-Pacific Shared Services Revenue by Countries (2015-2020) 8.1.3 Asia-Pacific Shared Services Market Under COVID-19 8.2 China Shared Services Sales and Growth Rate (2015-2020) 8.2.1 China Shared Services Market Under COVID-19 8.3 Japan Shared Services Sales and Growth Rate (2015-2020) 8.3.1 Japan Shared Services Market Under COVID-19 8.4 South Korea Shared Services Sales and Growth Rate (2015-2020) 8.4.1 South Korea Shared Services Market Under COVID-19 8.5 Australia Shared Services Sales and Growth Rate (2015-2020) 8.6 India Shared Services Sales and Growth Rate (2015-2020) 8.6.1 India Shared Services Market Under COVID-19 8.7 Southeast Asia Shared Services Sales and Growth Rate (2015-2020) 8.7.1 Southeast Asia Shared Services Market Under COVID-19 9 Middle East and Africa Shared Services Market Analysis by Countries 9.1 Middle East and Africa Shared Services Sales, Revenue and Market Share by Countries 9.1.1 Middle East and Africa Shared Services Sales by Countries (2015-2020) 9.1.2 Middle East and Africa Shared Services Revenue by Countries (2015-2020) 9.1.3 Middle East and Africa Shared Services Market Under COVID-19 9.2 Saudi Arabia Shared Services Sales and Growth Rate (2015-2020) 9.3 UAE Shared Services Sales and Growth Rate (2015-2020) 9.4 Egypt Shared Services Sales and Growth Rate (2015-2020) 9.5 Nigeria Shared Services Sales and Growth Rate (2015-2020) 9.6 South Africa Shared Services Sales and Growth Rate (2015-2020) 10 South America Shared Services Market Analysis by Countries 10.1 South America Shared Services Sales, Revenue and Market Share by Countries 10.1.1 South America Shared Services Sales by Countries (2015-2020) 10.1.2 South America Shared Services Revenue by Countries (2015-2020) 10.1.3 South America Shared Services Market Under COVID-19 10.2 Brazil Shared Services Sales and Growth Rate (2015-2020) 10.2.1 Brazil Shared Services Market Under COVID-19 10.3 Argentina Shared Services Sales and Growth Rate (2015-2020) 10.4 Columbia Shared Services Sales and Growth Rate (2015-2020) 10.5 Chile Shared Services Sales and Growth Rate (2015-2020) 11 Global Shared Services Market Segment by Types 11.1 Global Shared Services Sales, Revenue and Market Share by Types (2015-2020) 11.1.1 Global Shared Services Sales and Market Share by Types (2015-2020) 11.1.2 Global Shared Services Revenue and Market Share by Types (2015-2020) 11.2 CRM Sales and Price (2015-2020) 11.3 F&A Sales and Price (2015-2020) 11.4 HR Sales and Price (2015-2020) 11.5 IT Sales and Price (2015-2020) 11.6 SCM Sales and Price (2015-2020) 12 Global Shared Services Market Segment by Applications 12.1 Global Shared Services Sales, Revenue and Market Share by Applications (2015-2020) 12.1.1 Global Shared Services Sales and Market Share by Applications (2015-2020) 12.1.2 Global Shared Services Revenue and Market Share by Applications (2015-2020) 12.2 Pharmaceuticals and clinical Sales, Revenue and Growth Rate (2015-2020) 12.3 Legal Sales, Revenue and Growth Rate (2015-2020) 12.4 BFSI Sales, Revenue and Growth Rate (2015-2020) 12.5 Manufacturing Sales, Revenue and Growth Rate (2015-2020) 12.6 Others Sales, Revenue and Growth Rate (2015-2020) 13 Shared Services Market Forecast by Regions (2020-2026) 13.1 Global Shared Services Sales, Revenue and Growth Rate (2020-2026) 13.2 Shared Services Market Forecast by Regions (2020-2026) 13.2.1 North America Shared Services Market Forecast (2020-2026) 13.2.2 Europe Shared Services Market Forecast (2020-2026) 13.2.3 Asia-Pacific Shared Services Market Forecast (2020-2026) 13.2.4 Middle East and Africa Shared Services Market Forecast (2020-2026) 13.2.5 South America Shared Services Market Forecast (2020-2026) 13.3 Shared Services Market Forecast by Types (2020-2026) 13.4 Shared Services Market Forecast by Applications (2020-2026) 13.5 Shared Services Market Forecast Under COVID-19 14 Appendix 14.1 Methodology 14.2 Research Data Source

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