Report Details

The report covers forecast and analysis for the VoIP services market on a global and regional level. The study provides historic data of 2015 along with a forecast from 2016 to 2021 based on revenue (USD Billion). The study includes drivers and restraints of the VoIP services market along with the impact they have on the demand over the forecast period. Additionally, the report includes the study of opportunities available in the VoIP services market on a global level.

In order to give the users of this report a comprehensive view on the VoIP services market, we have included a detailed competitive scenario and type portfolio of key vendors. To understand the competitive landscape in the market, an analysis of Porter’s five forces model for the VoIP services market has also been included. The study encompasses a market attractiveness analysis, wherein type segments are benchmarked based on their market size, growth rate and general attractiveness.

The study provides a decisive view on the VoIP services market by segmenting the market based on type, configuration, end user and region. All the segments have been analyzed based on present and future trends and the market is estimated from 2015 to 2021. The VoIP services market can be segmented into domestic VoIP calls and international long distance VoIP calls. Phone-to-phone, computer-to-phone and computer-to-computer are the configurations for VoIP services. Hosted business, IP connectivity, managed IP PBX, individual consumers and corporate consumers are the key users include in VoIP services market. The regional segmentation includes the current and forecast demand for North America, Europe, Asia Pacific, Latin America, and Middle East and Africa with its further bifurcation into major countries including U.S., Germany, France, UK, China, Japan, India and Brazil.

The report covers detailed competitive outlook including the market share and company profiles of the key participants operating in the global VOIP services market include Viber Media S.r.I., InPhonex LLC, Vonage Holdings Corp, AT&T, Microsoft Corporation (Skype), Avaya, Nextiva, Inc., Sprint Corporation, 8×8 Inc., RingCentral, Inc. and Vonage Holdings Corporation among others.

This report segments the VoIP services market as follows:

VoIP Services Market: Type Segment Analysis

  • Domestic VoIP Calls
  • International Long Distance VoIP Calls

VoIP Services Market: Configuration Segment Analysis

  • Phone-to-Phone,
  • Computer-to-Phone
  • Computer-to-Computer


VoIP Services Market: End user Segment Analysis

  • Hosted Business
  • IP Connectivity
  • Managed IP PBX
  • Individual Consumers
  • Corporate Consumers

VoIP Services Market: Regional Segment Analysis

  • North America
    • US 
  • Europe
    • Germany
    • France
    • UK
  • Asia Pacific
    • China
    • Japan
    • India
  • Latin America
    • Brazil
  • Middle East and Africa

Table Of Content

  • 1.1. Report description and scope
  • 1.2. Research scope
  • 1.3. Research methodology
    • 1.3.1. Market research process
    • 1.3.2. Market research methodology

Chapter 2. Executive Summary

  • 2.1. Global VoIP service market revenue and revenue, 2015 - 2021 (USD Billion)
  • 2.2. Global VoIP service market: Snapshot

Chapter 3. VoIP service Market –Industry Analysis

  • 3.1. VoIP service : Market dynamics
  • 3.2. Value chain analysis
  • 3.3. Market drivers
    • 3.3.1. Global VoIP service market drivers: Impact analysis
    • 3.3.2. Rise in number of portable device customers
    • 3.3.3. Rapid advancement in network infrastructure
  • 3.4. Market restraints
    • 3.4.1. Global VoIP service market restraints: Impact analysis
    • 3.4.2. Regulations led by the government to defend the local telecom services
    • 3.4.3. Low acceptance from the residential sector
  • 3.5. Opportunities
    • 3.5.1. Growing demand from emerging countries
    • 3.5.2. Increasing international calls
  • 3.6. Porter’s five forces analysis
    • 3.6.1. Bargaining power of suppliers
    • 3.6.2. Bargaining power of buyers
    • 3.6.3. Threat from new entrants
    • 3.6.4. Threat from new substitutes
    • 3.6.5. Degree of competition
  • 3.7. Market attractiveness analysis
    • 3.7.1. Market attractiveness analysis by type segment
    • 3.7.2. Market attractiveness analysis by configuration segment
    • 3.7.3. Market attractiveness analysis by end user segment
    • 3.7.4. Market attractiveness analysis by regional segment

Chapter 4. Global VoIP service Market – Competitive Landscape

  • 4.1. Global VoIP service : company market share
  • 4.2. Global VoIP service market: Type on capacity (subject to data availability)
  • 4.3. Global VoIP service market: Raw material analysis
  • 4.4. Global VoIP service market : Price trend Analysis

Chapter 5. Global VoIP service Market – Type Segment Analysis

  • 5.1. Global VoIP service market: Type overview
    • 5.1.1. Global VoIP service market revenue share by type, 2015 and 2021
  • 5.2. Domestic VoIP calls
    • 5.2.1. Global domestic VoIP calls market, 2015 – 2021 (USD Billion)
  • 5.3. International long distance VoIP calls
    • 5.3.1. Global international long distance VoIP calls market, 2015 – 2021 (USD Billion)

Chapter 6. Global VoIP service Market – Configuration Segment Analysis

  • 6.1. Global VoIP service market: Configuration overview
    • 6.1.1. Global VoIP service market revenue share by configuration, 2015 and 2021
  • 6.2. Phone-to-Phone
    • 6.2.1. Global phone-to-phone market, 2015 – 2021 (USD Billion)
  • 6.3. Computer-to-Phone
    • 6.3.1. Global computer-to-phone market, 2015 – 2021 (USD Billion)
  • 6.4. Computer-to-Computer
    • 6.4.1. Global computer-to-computer market, 2015 – 2021 (USD Billion)

Chapter 7. Global VoIP service Market – End user Segment Analysis

  • 7.1. Global VoIP service market: End user overview
    • 7.1.1. Global VoIP service market revenue share by end user, 2015 and 2021
  • 7.2. Hosted business
    • 7.2.1. Global VoIP service market for hosted business, 2015 – 2021 (USD Billion)
  • 7.3. IP connectivity
    • 7.3.1. Global VoIP service market for IP connectivity, 2015 – 2021 (USD Billion)
  • 7.4. Managed IP PBX
    • 7.4.1. Global VoIP service market for managed IP PBX, 2015 – 2021 (USD Billion)
  • 7.5. Individual consumers
    • 7.5.1. Global VoIP service market for individual consumers, 2015 – 2021 (USD Billion)
  • 7.6. Corporate consumers
    • 7.6.1. Global VoIP service market for corporate consumers, 2015 – 2021 (USD Billion)

Chapter 8. Global VoIP service Market – Regional Segment Analysis

  • 8.1. Global VoIP service market: Regional overview
    • 8.1.1. Global VoIP service market revenue share, by region, 2015 and 2021
  • 8.2. North America
    • 8.2.1. North America VoIP service market revenue, by type, 2015 – 2021, (USD Billion)
    • 8.2.2. North America VoIP service market revenue, by configuration, 2015 – 2021, (USD Billion)
    • 8.2.3. North America VoIP service market revenue, by end user, 2015 – 2021 (USD Billion)
  • 8.3. U.S.
    • 8.3.1.1. U.S. VoIP service market revenue, by type, 2015 – 2021 (USD Billion)
    • 8.3.1.2. U.S. VoIP service market revenue, by configuration, 2015 – 2021 (USD Billion)
    • 8.3.1.3. U.S. VoIP service market revenue, by end user, 2015 – 2021 (USD Billion)
  • 8.4. Europe
    • 8.4.1. Europe VoIP service market revenue, by type, 2015 – 2021
    • 8.4.2. Europe VoIP service market revenue, by configuration, 2015 – 2021 (USD Billion)
    • 8.4.3. Europe VoIP service market revenue, by end user, 2015 – 2021 (USD Billion)
    • 8.4.4. UK
      • 8.4.4.1. UK VoIP service market revenue, by type, 2015 – 2021 (USD Billion)
      • 8.4.4.2. UK VoIP service market revenue, by configuration, 2015 – 2021 (USD Billion)
      • 8.4.4.3. UK VoIP service market revenue, by end user, 2015 – 2021 (USD Billion)
    • 8.4.5. France
      • 8.4.5.1. France VoIP service market revenue, by type, 2015 – 2021, (USD Billion)
      • 8.4.5.2. France VoIP service market revenue, by configuration, 2015 – 2021, (USD Billion)
      • 8.4.5.3. France VoIP service market revenue, by end user, 2015 – 2021, (USD Billion)
    • 8.4.6. Germany
      • 8.4.6.1. Germany VoIP service market revenue, by type, 2015 – 2021, (USD Billion)
      • 8.4.6.2. Germany VoIP service market revenue, by configuration, 2015 – 2021, (USD Billion)
      • 8.4.6.3. Germany VoIP service market revenue, by end user, 2015 – 2021, (USD Billion)
  • 8.5. Asia Pacific
    • 8.5.1. Asia Pacific VoIP service market revenue, by type, 2015 – 2021 (USD Billion)
    • 8.5.2. Asia Pacific VoIP service market revenue, by configuration, 2015 – 2021 (USD Billion)
    • 8.5.3. Asia Pacific VoIP service market revenue, by end user, 2015 – 2021, (USD Billion)
    • 8.5.4. China
      • 8.5.4.1. China VoIP service market revenue, by type, 2015 – 2021 (USD Billion)
      • 8.5.4.2. China VoIP service market revenue, by configuration, 2015 – 2021 (USD Billion)
      • 8.5.4.3. China VoIP service market revenue, by end user, 2015 – 2021 (USD Billion)
    • 8.5.5. Japan
      • 8.5.5.1. Japan VoIP service market revenue, by type, 2015 – 2021 (USD Billion)
      • 8.5.5.2. Japan VoIP service market revenue, by configuration, 2015 – 2021 (USD Billion)
      • 8.5.5.3. Japan VoIP service market revenue, by end user, 2015 – 2021 (USD Billion)
    • 8.5.6. India
      • 8.5.6.1. India VoIP service market revenue, by type, 2015 – 2021 (USD Billion)
      • 8.5.6.2. India VoIP service market revenue, by configuration,
      • 8.5.6.3. India VoIP service market revenue, by end user, 2015 – 2021 (USD Billion)
  • 8.6. Latin America
    • 8.6.1. Latin America VoIP service market revenue, by type, 2015 – 2021 (USD Billion)
    • 8.6.2. Latin America VoIP service market revenue, by configuration, 2015 – 2021 (USD Billion)
    • 8.6.3. Latin America VoIP service market revenue, by end user, 2015 – 2021 (USD Billion)
    • 8.6.4. Brazil
      • 8.6.4.1. Brazil VoIP service market revenue, by type, 2015 – 2021 (USD Billion)
      • 8.6.4.2. Brazil VoIP service market revenue, by configuration, 2015 – 2021 (USD Billion)
      • 8.6.4.3. Brazil VoIP service market revenue, by end user, 2015 – 2021 (USD Billion)
  • 8.7. Middle East and Africa
    • 8.7.1. Middle East and Africa VoIP service market revenue, by type, 2015 – 2021 (USD Billion)
    • 8.7.2. Middle East and Africa VoIP service market revenue, by configuration, 2015 – 2021 (USD Billion)
    • 8.7.3. Middle East and Africa VoIP service market revenue, by end user, 2015 – 2021 (USD Billion)

Chapter 9. Company Profile

  • 9.1. Viber Media S.r.I.
    • 9.1.1. Overview
    • 9.1.2. Financials
    • 9.1.3. Type portfolio
    • 9.1.4. Business strategy
    • 9.1.5. Recent developments
  • 9.2. InPhonex LLC
    • 9.2.1. Overview
    • 9.2.2. Financials
    • 9.2.3. Type portfolio
    • 9.2.4. Business strategy
    • 9.2.5. Recent developments
  • 9.3. Vonage Holdings Corp
    • 9.3.1. Overview
    • 9.3.2. Financials
    • 9.3.3. Type portfolio
    • 9.3.4. Business strategy
    • 9.3.5. Recent developments
  • 9.4. Microsoft Corporation (Skype)
    • 9.4.1. Overview
    • 9.4.2. Financials
    • 9.4.3. Type portfolio
    • 9.4.4. Business strategy
    • 9.4.5. Recent developments
  • 9.5. AT&T
    • 9.5.1. Overview
    • 9.5.2. Financials
    • 9.5.3. Type portfolio
    • 9.5.4. Business strategy
    • 9.5.5. Recent developments
  • 9.6. Nextiva, Inc.
    • 9.6.1. Overview
    • 9.6.2. Financials
    • 9.6.3. Type portfolio
    • 9.6.4. Business strategy
    • 9.6.5. Recent developments
  • 9.7. Sprint Corporation
    • 9.7.1. Overview
    • 9.7.2. Financials
    • 9.7.3. Type portfolio
    • 9.7.4. Business strategy
    • 9.7.5. Recent developments
  • 9.8. 8×8 Inc
    • 9.8.1. Overview
    • 9.8.2. Financials
    • 9.8.3. Type portfolio
    • 9.8.4. Business strategy
    • 9.8.5. Recent developments
  • 9.9. RingCentral, Inc
    • 9.9.1. Overview
    • 9.9.2. Financials
    • 9.9.3. Type portfolio
    • 9.9.4. Business strategy
    • 9.9.5. Recent developments
  • 9.10. Vonage Holdings Corporation
    • 9.10.1. Overview
    • 9.10.2. Financials
    • 9.10.3. Type portfolio
    • 9.10.4. Business strategy
    • 9.10.5. Recent developments

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