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Global Hardware and Software Support Services Market 2015-2019

Published: Dec-2014 | Format: PDF | Technavio | Number of pages: 76 | Code: MRS - 2918

 

IT support services can be defined as services required for the maintenance of the IT infrastructure of an organization. They consist of hardware support services and software support services. Hardware deployment consists of hardware installation and configuration, and the related support services can include telephonic support, online support, on-site support, and repair and maintenance. Software deployment and support services consist of the installation and configuration of packaged software. IT support services are required for preventive and remedial services to carry out the optimization of the IT software and hardware infrastructure of an organization.

 

TechNavio''s analysts forecast Global Hardware and Software Support Services market to grow at a CAGR of 3.80 percent over the period 2014-2019.

 

Covered in this Report

 

This report covers the present scenario and the growth prospects of the Global Hardware and Software Support Services market for the period 2014-2019. The market is categorized into two segments: Hardware Support Services and Software Support Services. The Software Support Services segment is further classified into two: application software and infrastructure software, whereas the Hardware Support Services segment is classified into five: networking, servers, storage, client, peripheral and others.

 

TechNavio''s report, the Global Hardware and Software Support Services Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. It covers the Global Hardware and Software Support Services market landscape and its growth prospects in the coming years. The report includes a discussion on the key vendors operating in this market.

 

Key Vendors

 

HP
IBM
Oracle
SAP

 

Other Prominent Vendors

 

Accenture
Avaya
CA Technologies
Cisco Systems
Dell
EMC
Fujitsu
Microsoft
Nortel Networks
Novell
Red Hat
Symantec
Unisys
VMware

 

Market Driver


Increased Demand for Analytics in Different Industries
For a full, detailed list, view our report

 

Market Challenge

 

Shift to Cloud-based IT
For a full, detailed list, view our report

 

Market Trend

 

Increased Focus on SMEs
For a full, detailed list, view our report

 

Key Questions Answered in this Report

 

What will the market size be in 2018 and what will the growth rate be
What are the key market trends
What is driving this market
What are the challenges to market growth
Who are the key vendors in this market space
What are the market opportunities and threats faced by the key vendors
What are the strengths and weaknesses of the key vendors

Table of Contents

 

1. Executive Summary
 

2. List of Abbreviations
 

3. Scope of the Report
3.1 Market Overview
3.2 Product Offerings

 

4. Market Research Methodology
4.1 Market Research Process
4.2 Research Methodology

 

5. Introduction
 

6. Market Landscape
6.1 Market Size and Forecast
6.2 Five Forces Analysis

 

7. Market Segmentation
7.1 Global Hardware and Software Support Services Market 214
7.2 Global Software Support Services Market
7.2.1 Market Size and Forecast
7.2.2 Segmentation of Global Software Support Services
7.3 Global Applications Sub-segment Size and Forecast
7.4 Global System Infrastructure Software Sub-segment Size and Forecast
7.5 Global Hardware Support Services Segment Size and Forecast
7.5.1 Segmentation of Global Hardware Support Services
7.6 Global Networking Sub-segment Size and Forecast
7.7 Global Server Sub-segment Size and Forecast
7.8 Global Storage Sub-segment Size and Forecast
7.9 Global Client Sub-segment Size and Forecast

 

8. Geographical Segmentation
 

9. Key Leading Countries
USA
Japan

 

10. Buying Criteria
 

11. Market Growth Drivers
 

12. Drivers and their Impact
 

13. Market Challenges
 

14. Impact of Drivers and Challenges
 

15. Market Trends
 

16. Trends and their Impact
 

17. Vendor Landscape
17.1 Market Share Analysis 2013
17.2 Other Prominent Vendors
17.2.1 Avaya
17.2.2 CA Technologies
17.2.3 Cisco Systems
17.2.4 Dell
17.2.5 EMC
17.2.6 Fujitsu
17.2.7 Microsoft
17.2.8 Novell

 

18. Key Vendor Analysis
18.1 HP
18.1.1 Key Facts
18.1.2 Business Overview
18.1.3 Business Segmentation by Revenue 2013
18.1.4 Business Segmentation by Revenue 2012 and 2013
18.1.5 Geographical Segmentation by Revenue 2013
18.1.6 Business Strategy
18.1.7 Recent Developments
18.1.8 SWOT Analysis
18.2 IBM
18.2.1 Key Facts
18.2.2 Business Description
18.2.3 Business Segmentation
18.2.4 Revenue Segmentation by Business Segment
18.2.5 Revenue Segmentation by Business Operation
18.2.6 Revenue Comparison of Business Segments 2012 and 2013
18.2.7 Revenue Segmentation by Geography
18.2.8 Business Strategy
18.2.9 Key Developments
18.2.10 SWOT Analysis
18.3 Oracle
18.3.1 Key Facts
18.3.2 Business Overview
18.3.3 Business Segmentation by Revenue 2013
18.3.4 Business Segmentation by Revenue 2012 and 2013
18.3.5 Geographical Segmentation by Revenue 2013
18.3.6 Business Strategy
18.3.7 Recent Developments
18.3.8 SWOT Analysis
18.4 SAP AG
18.4.1 Key Facts
18.4.2 Business Description
18.4.3 Business Segmentation
18.4.4 Revenue Segmentation by Business Segments
18.4.5 Revenue Comparison of Business Segments 2012 and 2013
18.4.6 Revenue Segmentation by Geography
18.4.7 Business Strategy
18.4.8 Key Developments
18.4.9 SWOT Analysis

 

19. Other Reports in this Series

 

List of Exhibits
 

Exhibit 1: Market Research Methodology
Exhibit 2: Global Hardware and Software Support Services 2014-2019 (US$ billion)
Exhibit 3: Global Hardware and Software Support Services Market 2014
Exhibit 4: Global Software Support Services Market 2014-2019 (US$ billion)
Exhibit 5: Segmentation of Global Software Support Services, 2014
Exhibit 6: Global Applications Sub-segment 2014-2019 (US$ billion)
Exhibit 7: Global System Infrastructure Software Sub-segment 2014-2019 (US$ billion)
Exhibit 8: Global Hardware Support Services Segment 2014-2019 (US$ billion)
Exhibit 9: Segmentation of Global Hardware Support Services Segment 2014
Exhibit 10: Global Networking Sub-segment 2014-2019 (US$ billion)
Exhibit 11: Global Server Sub-segment 2014-2019 (US$ billion)
Exhibit 12: Global Storage Sub-segment 2014-2019 (US$ billion)
Exhibit 13: Global Client Sub-segment 2014-2019 (US$ billion)
Exhibit 14: Global Hardware and Software Support Services Market by Geographical Segmentation 2014
Exhibit 15: HP: Business Segmentation by Revenue 2013
Exhibit 16: HP: Business Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 17: HP: Geographical Segmentation by Revenue 2013
Exhibit 18: IBM: Business Segmentation
Exhibit 19: IBM: Revenue Segmentation by Business 2013
Exhibit 20: IBM: Revenue Segmentation 2013
Exhibit 21: IBM: Revenue Comparison of Business Segments 2012 and 2013 (US$ million)
Exhibit 22: IBM: Revenue Segmentation by Geography 2013
Exhibit 23: Oracle: Business Segmentation by Revenue 2013
Exhibit 24: Oracle: Business Segmentation by Revenue 2012 and 2013 (US$ billion)
Exhibit 25: Oracle: Geographical Segmentation by Revenue 2013
Exhibit 26: Business Segmentation of SAP AG
Exhibit 27: Revenue Segmentation of SAP AG 2013
Exhibit 28: Revenue Comparison of Business Segments 2012 and 2013 (US$ million)
Exhibit 29: Revenue Segmentation of SAP AG by Geography 2013

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