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Global Mobile Unified Communication and Collaboration (UC&C) Market 2015-2019

Published: Apr-2015 | Format: PDF | Technavio | Number of pages: 80 | Code: MRS - 12350

 

UC&C is a system that integrates the real-time communication services, such as telephony instant messaging, videoconferencing, data sharing, and others, with non-real-time communication services, such as unified messaging (e-mail, SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. Mobile UC&C utilizes BYOD devices that integrate mobile capabilities such as messaging, telephony, and video conferencing, offering the benefits of communication capabilities anywhere and anytime. Mobile UC&C is used in sectors such as Healthcare, Financial Services, Call Centers, and Sales and Marketing.

 

The analysts forecast Global Mobile UC&C market to grow at a CAGR of 26.83 percent over the period 2014-2019.

 

Covered in this Report

 

This report covers the present scenario and the growth prospects of the Global Mobile UC&C market for the period 2015-2019. To calculate the market size, the report considers revenue generated from UC&C software and services. In addition, the report provides the deployment model of the software and services offered by the vendors. Moreover, it considers the revenue generated from the technologies used in mobile:

 

Collaboration tools
Video conferencing
PBX extensions

 

Others: It includes customer care applications and contact center applications
The report, Global Mobile Unified Communications and Collaboration (UC&C) Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

 

Key Regions

 

Americas
APAC
EMEA

 

Key Vendors

 

Avaya
Cisco Systems
IBM
Microsoft

 

Other Prominent Vendors

 

Alcatel-Lucent
Broadsoft
Genband
HP
Huawei Technologies
Juniper Networks
Mitel
NEC
Polycom
RingCentral
ShoreTel
Unify
Verizon Communications

 

Market Driver

 

Increased Demand for BYOD
For a full, detailed list, view our report

 

Market Challenge

 

Compatibility Issues within Offerings by Vendors
For a full, detailed list, view our report

 

Market Trend

 

Improved Focus on Customer Service through Collaborative Tools
For a full, detailed list, view our report

 

Key Questions Answered in this Report

 

What will the market size be in 2019 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?

Table of Contents

 

01. Executive Summary

 

02. List of Abbreviations

 

03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings

 

04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology

 

05. Introduction

 

06. Market Description
06.1 UC&C Overview
06.2 Types of UC&C
06.3 Characteristics of UC&C
06.4 Evolution of UC&C Model
06.5 Participants Involved in Mobile UC&C Value Chain

 

07. Market Landscape
07.1 Market Overview
07.2 Global UC&C Market
07.3 Global Mobile UC&C Market
07.4 Global Mobile UC&C Market as a Segment of Global UC&C Market
07.4.1 Global Mobile UC&C Market as a Segment of Global UC&C Market 2014-2019
07.5 Five Forces Analysis

 

08. Global Mobile UC&C Market Segmentation by Software and Services
08.1 Global Mobile UC&C Market Segmentation by Software and Services 2014
08.2 Global Mobile UC&C Software Market
08.3 Global Mobile UC&C Services Market

 

09. Global Mobile UC&C Market by Deployment Model
09.1 Global Mobile UC&C Market by Deployment Model 2014

 

10. Global Mobile UC&C Market by Technology
10.1 Global Mobile UC&C Market by Technology Segmentation 2014

 

11. Geographical Segmentation

 

12. Buying Criteria

 

13. Market Growth Drivers

 

14. Drivers and their Impact

 

15. Market Challenges

 

16. Impact of Drivers and Challenges

 

17. Market Trends

 

18. Trends and their Impact

 

19. Vendor Landscape
19.1 Competitive Scenario
19.2 Vendor Analysis 2014
19.3 Other Prominent Vendors

 

20. Key Vendor Analysis
20.1 Avaya
20.1.1 Key Facts
20.1.2 Business Overview
20.1.3 Business Segmentation by Revenue 2013
20.1.4 Business Segmentation by Revenue 2012 and 2013
20.1.5 Geographical Segmentation by Revenue 2013
20.1.6 Business Strategy
20.1.7 Recent Developments
20.1.8 SWOT Analysis
20.2 Cisco
20.2.1 Key Facts
20.2.2 Business Overview
20.2.3 Business Segmentation by Revenue
20.2.4 Geographical Segmentation by Revenue
20.2.5 Business Strategy
20.2.6 Key Information
20.2.7 SWOT Analysis
20.3 IBM
20.3.1 Key Facts
20.3.2 Business Description
20.3.3 Business Segmentation
20.3.4 Revenue Segmentation by Business Segment
20.3.5 Revenue Segmentation by Business Operation
20.3.6 Revenue Comparison of Business Segments 2012 and 2013
20.3.7 Revenue Segmentation by Geography
20.3.8 Business Strategy
20.3.9 Key Developments
20.3.10 SWOT Analysis
20.4 Microsoft
20.4.1 Key Facts
20.4.2 Business Overview
20.4.3 Business Segmentation by Revenue 2013
20.4.4 Business Segmentation by Revenue 2012 and 2013
20.4.5 Geographical Segmentation by Revenue 2013
20.4.6 Business Strategy
20.4.7 Recent Developments
20.4.8 SWOT Analysis

 

21.Other Reports in this Series

 

List of Exhibits

 

Exhibit 1: Market Research Methodology
Exhibit 2: Integration of Communication
Exhibit 3: Difference between Traditional and Modern Technologies
Exhibit 4: Characteristics of UC
Exhibit 5: Evolution of UC&C Model
Exhibit 6: Participants in Mobile UC&C Value Chain
Exhibit 7: UC&C Processes
Exhibit 8: Global UC&C Market 2014-2019 (US$ billion)
Exhibit 9: Global Mobile UC&C Market 2014-2019 (US$ billion)
Exhibit 10: Global Mobile UC&C Market as a Segment of Global UC&C Market 2014
Exhibit 11: Global Mobile UC&C Market as a Segment of Global UC&C Market 2014-2019
Exhibit 12: Global Mobile UC&C Market Segmentation by Software and Services 2014
Exhibit 13: Global Mobile UC&C Market Segmentation by Software and Services 2014-2019
Exhibit 14: Global Mobile UC&C Software Market 2014-2019 (US$ billion)
Exhibit 15: Global Mobile UC&C Services Market 2014-2019 (US$ billion)
Exhibit 16: Global Mobile UC&C Market by Deployment Model 2014
Exhibit 17: Technologies used in Mobile UC&C
Exhibit 18: Global Mobile UC&C Market Segmentation by Technology 2014
Exhibit 19: Global Mobile UC&C Market by Geographical Segmentation 2014
Exhibit 20: Areas for Customer Satisfaction
Exhibit 21: Avaya: Business Segmentation by Revenue 2013
Exhibit 22: Avaya: Business/Product Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 23: Avaya: Geographical Segmentation by Revenue 2013
Exhibit 24: Business Segmentation of Cisco Systems by Revenue 2013
Exhibit 25: Business Segmentation of Cisco Systems by Revenue 2011-2013 (US$ billion)
Exhibit 26: Geographical Segmentation of Cisco Systems by Revenue 2013
Exhibit 27: IBM: Business Segmentation
Exhibit 28: IBM: Revenue Segmentation by Business 2013
Exhibit 29: IBM: Revenue Segmentation 2013
Exhibit 30: IBM: Revenue Comparison of Business Segments 2012 and 2013 (US$ million)
Exhibit 31: IBM: Revenue Segmentation by Geography 2013
Exhibit 32: Microsoft: Business Segmentation by Revenue 2013
Exhibit 33: Microsoft: Business Segmentation by Revenue 2012 and 2013(US$ billion)
Exhibit 34: Microsoft: Geographical Segmentation by Revenue 2013

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