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Global Unified Communication as a Service (UCaaS) Market Research Report 2018

Published: Aug-2018 | Format: PDF | BisReport | Number of pages: 124 | Code: MRS - 314551

Global Unified Communication as a Service (UCaaS) Market Report 2018 

With the slowdown in world economic growth, the Unified Communication as a Service (UCaaS) 
industry has also suffered a certain impact, but still maintained a relatively optimistic growth, the 
past four years, Unified Communication as a Service (UCaaS) market size to maintain the average 
annual growth rate of 10.72% from 14000 million $ in 2014 to 19000 million $ in 2017, BisReport 
analysts believe that in the next few years, Unified Communication as a Service (UCaaS) market 
size will be further expanded, we expect that by 2022, The market size of the Unified 
Communication as a Service (UCaaS) will reach 31731 million $.  

This Report covers the Major Players’ data, including: shipment, revenue, gross profit, interview 
record, business distribution etc., these data help the consumer know about the competitors 
better. This report also covers all the regions and countries of the world, which shows a regional 
development status, including market size. 

Besides, the report also covers segment data, including: type segment, industry segment, 
channel segment etc. cover different segment market size. Also cover different industries clients’ 
information, which is very important for the Major Players. 

Key manufacturers are included based on manufacturing sites, capacity and production, product specifications etc.:

  • Cisco Systems, Inc. 
  • Computer Sciences Corporation 
  • Bt Group 
  • 8X8, Inc. 
  • West Corporation 
  • Microsoft Corporation 
  • Voss Solutions 
  • Verizon Communications, Inc. 
  • Star2Star Communications 
  • Polycom, Inc. 

Region Segmentation 

  • North America Country (United States, Canada) 
  • South America 
  • Asia Country (China, Japan, India, Korea) 
  • Europe Country (Germany, UK, France, Italy) 
  • Other Country (Middle East, Africa, GCC) 

Type Segmentation (Telephony, Unified Messaging, Conferencing, Collaboration Platforms And 
Application, ) 
Industry Segmentation (Banking, Financial Service And Insurance, Telecom And It, Consumer 
Goods And Retail, Healthcare, Public Sector
And Utilities) 
Channel (Direct Sales, Distributor) Segmentation 

Table of Contents 
Section 1 Unified Communication as a Service (UCaaS) Definition 
Section 2 Global Unified Communication as a Service (UCaaS) Market Major Player Share and 
Market Overview 
2.1 Global Major Player Unified Communication as a Service (UCaaS) Business Revenue 
2.2 Global Unified Communication as a Service (UCaaS) Market Overview 
Section 3 Major Player Unified Communication as a Service (UCaaS) Business Introduction 
3.1 Cisco Systems, Inc. Unified Communication as a Service (UCaaS) Business Introduction 
3.1.1 Cisco Systems, Inc. Unified Communication as a Service (UCaaS) Revenue, Growth Rate and 
Gross profit 2014-2017 
3.1.2 Cisco Systems, Inc. Unified Communication as a Service (UCaaS) Business Distribution by 
Region 
3.1.3 Cisco Systems, Inc. Interview Record 
3.1.4 Cisco Systems, Inc. Unified Communication as a Service (UCaaS) Business Profile 
3.1.5 Cisco Systems, Inc. Unified Communication as a Service (UCaaS) Specification 
3.2 Computer Sciences Corporation Unified Communication as a Service (UCaaS) Business 
Introduction 
3.2.1 Computer Sciences Corporation Unified Communication as a Service (UCaaS) Revenue, 
Growth Rate and Gross profit 2014-2017 
3.2.2 Computer Sciences Corporation Unified Communication as a Service (UCaaS) Business 
Distribution by Region 
3.2.3 Interview Record 
3.2.4 Computer Sciences Corporation Unified Communication as a Service (UCaaS) Business 
Overview 
3.2.5 Computer Sciences Corporation Unified Communication as a Service (UCaaS) Specification 
3.3 Bt Group Unified Communication as a Service (UCaaS) Business Introduction 
3.3.1 Bt Group Unified Communication as a Service (UCaaS) Revenue, Growth Rate and Gross 
profit 2014-2017 
3.3.2 Bt Group Unified Communication as a Service (UCaaS) Business Distribution by Region 
3.3.3 Interview Record 
3.3.4 Bt Group Unified Communication as a Service (UCaaS) Business Overview 
3.3.5 Bt Group Unified Communication as a Service (UCaaS) Specification 
3.4 8X8, Inc. Unified Communication as a Service (UCaaS) Business Introduction 
3.5 West Corporation Unified Communication as a Service (UCaaS) Business Introduction 
3.6 Microsoft Corporation Unified Communication as a Service (UCaaS) Business Introduction 
… 
Section 4 Global Unified Communication as a Service (UCaaS) Market Segmentation (Region 
Level) 
4.1 North America Country 
4.1.1 United States Unified Communication as a Service (UCaaS) Market Size and Market 
Segmentation (Industry Level) 2014-2017 
4.1.2 Canada Unified Communication as a Service (UCaaS) Market Size and Market Segmentation 
(Industry Level) 2014-2017 
4.2 South America Country 
4.2.1 South America Unified Communication as a Service (UCaaS) Market Size and Market 
Segmentation (Industry Level) 2014-2017 
4.3 Asia Country 
4.3.1 China Unified Communication as a Service (UCaaS) Market Size and Market Segmentation 
(Industry Level) 2014-2017 
4.3.2 Japan Unified Communication as a Service (UCaaS) Market Size and Market Segmentation 
(Industry Level) 2014-2017 
4.3.3 India Unified Communication as a Service (UCaaS) Market Size and Market Segmentation 
(Industry Level) 2014-2017 
4.3.4 Korea Unified Communication as a Service (UCaaS) Market Size and Market Segmentation 
(Industry Level) 2014-2017 
4.4 Europe Country 
4.4.1 Germany Unified Communication as a Service (UCaaS) Market Size and Market 
Segmentation (Industry Level) 2014-2017 
4.4.2 UK Unified Communication as a Service (UCaaS) Market Size and Market Segmentation 
(Industry Level) 2014-2017 
4.4.3 France Unified Communication as a Service (UCaaS) Market Size and Market Segmentation 
(Industry Level) 2014-2017 
4.4.4 Italy Unified Communication as a Service (UCaaS) Market Size and Market Segmentation 
(Industry Level) 2014-2017 
4.4.5 Europe Unified Communication as a Service (UCaaS) Market Size and Market Segmentation 
(Industry Level) 2014-2017 
4.5 Other Country and Region 
4.5.1 Middle East Unified Communication as a Service (UCaaS) Market Size and Market 
Segmentation (Industry Level) 2014-2017 
4.5.2 Africa Unified Communication as a Service (UCaaS) Market Size and Market Segmentation 
(Industry Level) 2014-2017 
4.5.3 GCC Unified Communication as a Service (UCaaS) Market Size and Market Segmentation 
(Industry Level) 2014-2017 
4.6 Global Unified Communication as a Service (UCaaS) Market Segmentation (Region Level) 
Analysis 2014-2017 
4.7 Global Unified Communication as a Service (UCaaS) Market Segmentation (Region Level) 
Analysis 
Section 5 Global Unified Communication as a Service (UCaaS) Market Segmentation (Type Level) 
5.1 Global Unified Communication as a Service (UCaaS) Market Segmentation (Type Level) 
Market Size 2014-2017 
5.2 Different Unified Communication as a Service (UCaaS) Market Segmentation (Type Level) 
Market Size Growth Rate 2014-2017 
5.3 Global Unified Communication as a Service (UCaaS) Market Segmentation (Type Level) 
Analysis 
Section 6 Global Unified Communication as a Service (UCaaS) Market Segmentation (Industry 
Level) 
6.1 Global Unified Communication as a Service (UCaaS) Market Segmentation (Industry Level) 
Market Size 2014-2017 
6.2 Different Industry Trend 2014-2017 
6.3 Global Unified Communication as a Service (UCaaS) Market Segmentation (Industry Level) 
Analysis 
Section 7 Global Unified Communication as a Service (UCaaS) Market Segmentation (Channel 
Level) 
7.1 Global Unified Communication as a Service (UCaaS) Market Segmentation (Channel Level) 
Market Size and Share 2014-2017 
7.2 Global Unified Communication as a Service (UCaaS) Market Segmentation (Channel Level) 
Analysis 
Section 8 Unified Communication as a Service (UCaaS) Market Forecast 2018-2022 
8.1 Unified Communication as a Service (UCaaS) Segmentation Market Forecast (Region Level) 
8.2 Unified Communication as a Service (UCaaS) Segmentation Market Forecast (Type Level) 
8.3 Unified Communication as a Service (UCaaS) Segmentation Market Forecast (Industry Level) 
8.4 Unified Communication as a Service (UCaaS) Segmentation Market Forecast (Channel Level) 
Section 9 Unified Communication as a Service (UCaaS) Segmentation Type 
9.1 Telephony Introduction 
9.2 Unified Messaging Introduction 
9.3 Conferencing Introduction 
9.4 Collaboration Platforms And Application Introduction 
9.5  Introduction 
Section 10 Unified Communication as a Service (UCaaS) Segmentation Industry 
10.1 Banking, Financial Service And Insurance Clients 
10.2 Telecom And It Clients 
10.3 Consumer Goods And Retail Clients 
10.4 Healthcare Clients 
10.5 Public Sector And Utilities Clients 
Section 11 Unified Communication as a Service (UCaaS) Cost Analysis 
11.1 Technology Cost Analysis 
11.2 Labor Cost Analysis 
11.3 Cost Overview 
Section 12 Conclusion 
 
Chart and Figure 
Figure Unified Communication as a Service (UCaaS) from Cisco Systems, Inc. 
Chart 2014-2017 Global Major Player Unified Communication as a Service (UCaaS) Business 
Revenue (Million) 
Chart 2014-2017 Global Major Player Unified Communication as a Service (UCaaS) Business 
Revenue Share 
Chart Cisco Systems, Inc. Unified Communication as a Service (UCaaS) Revenue, Growth Rate and 
Gross profit 2014-2017 
Chart Cisco Systems, Inc. Unified Communication as a Service (UCaaS) Business Distribution 
Chart Cisco Systems, Inc. Interview Record (Partly) 
Figure Cisco Systems, Inc. Unified Communication as a Service (UCaaS) Picture 
Chart Cisco Systems, Inc. Unified Communication as a Service (UCaaS) Business Profile 
Table Cisco Systems, Inc. Unified Communication as a Service (UCaaS) Specification 
Chart Computer Sciences Corporation Unified Communication as a Service (UCaaS) Revenue, 
Growth Rate and Gross profit 2014-2017 
Chart Computer Sciences Corporation Unified Communication as a Service (UCaaS) Business 
Distribution 
Chart Computer Sciences Corporation Interview Record (Partly) 
Figure Computer Sciences Corporation Unified Communication as a Service (UCaaS) Picture 
Chart Computer Sciences Corporation Unified Communication as a Service (UCaaS) Business 
Overview 
Table Computer Sciences Corporation Unified Communication as a Service (UCaaS) Specification 
Chart Bt Group Unified Communication as a Service (UCaaS) Revenue, Growth Rate and Gross 
profit 2014-2017 
Chart Bt Group Unified Communication as a Service (UCaaS) Business Distribution 
Chart Bt Group Interview Record (Partly) 
Figure Bt Group Unified Communication as a Service (UCaaS) Picture 
Chart Bt Group Unified Communication as a Service (UCaaS) Business Overview 
Table Bt Group Unified Communication as a Service (UCaaS) Specification 
… 
Chart United States Unified Communication as a Service (UCaaS) Market Size (Million $) and 
Growth Rate 2014-2017 
Chart United States Unified Communication as a Service (UCaaS) Market Segmentation (Industry 

                        
            

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