This research report is a meticulous assessment of the business process outsourcing (bpo) services industry, which contains a complete overview. With respect to distinct regions and leading countries, this research clarifies products and applications of business process outsourcing (bpo) services in various market verticals. Furthermore, the study assesses and compares all of the top players in the global business process outsourcing (bpo) services market based on several parameters such as market revenue, yearly sales volume, historical growth rate, and company strategies. The global business process outsourcing (bpo) services industry study report presents a strategic plan to enhance market circumstances for existing industry participants based on all of these conclusions. The study also suggests company entrance plans for newcomers to the industry. The market analysis report also includes a list of the top manufacturers and retailers in all major industries. This research and statistics are hoped to help industry participants enhance their competitive network interface and broaden their geographic coverage.
Market Research Store published a latest report titled “Business Process Outsourcing (BPO) Services Market research report” which is segmented by Products (IT Outsourcing, Accounting and Bookkeeping Outsourcing, Back Office Outsourcing, E-Commerce Support Services, Training & Development Outsourcing, Human Resource and Recruitment, Procurement Outsourcing, Others), by Applications (BFSI, IT & Telecom, Retail and Consumer Goods, Manufacturing, Healthcare & Life Sciences, Government & Defense, Others), by Key Players/Companies (Conneqt, Accenture PLC, eNoah, HCL Technologies Limited, WNS (Holdings) Ltd, Tata Consultancy Services Limited, Aegis Limited, IBM Corporation, Tech Mahindra Limited, Infosys BPM Limited, Genpact, Capgemini, TTEC Holdings Inc., ADP LLC, Conduent Inc.)”. According to the analysis, the market would grow at a CAGR of XX% over the forecast period (2020- 2028).
| Report Attributes | Report Details |
|---|---|
| Report Title | Business Process Outsourcing (BPO) Services Market Research Report |
| By Products | IT Outsourcing, Accounting and Bookkeeping Outsourcing, Back Office Outsourcing, E-Commerce Support Services, Training & Development Outsourcing, Human Resource and Recruitment, Procurement Outsourcing, Others |
| By Applications | BFSI, IT & Telecom, Retail and Consumer Goods, Manufacturing, Healthcare & Life Sciences, Government & Defense, Others |
| By Key Players | Conneqt, Accenture PLC, eNoah, HCL Technologies Limited, WNS (Holdings) Ltd, Tata Consultancy Services Limited, Aegis Limited, IBM Corporation, Tech Mahindra Limited, Infosys BPM Limited, Genpact, Capgemini, TTEC Holdings Inc., ADP LLC, Conduent Inc. |
| Regions Covered | North America, Europe, Asia Pacific (APAC), Latin America, Middle East And Africa (MEA) |
| Countries Covered | North America : U.S and Canada Europe : U.K, Spain, Germany, Italy, Russia, France, Rest of Europe APAC : Japan, India, China, Australia, South Korea, South East Asia, Rest of Asia Pacific Latin America : Mexico, Brazil The Middle East And Africa : South Africa, UAE, Saudi Arab, Rest of MEA |
| Base Year | 2020 |
| Historical Year | 2016 to 2020 (Depending on availability, data from 2010 can be offered) |
| Forecast Year | 2028 |
| Number of Pages | 103 |
| Customization Available | Yes, the report can be tailored to meet your specific requirements. |
The research contains detailed information about market drivers, rising trends, development opportunities, and limitations that could alter the industry's market dynamics. It includes detailed market segment analysis, as well as products, applications, and competitor information.
To assess the market, the research study employs a number of analytical approaches, including Porter's Five Forces, SWOT analysis, player positioning analysis, market share analysis, and value chain analysis. This business process outsourcing (bpo) services evaluation assists users in analyzing the market using a variety of metrics, including switching costs, economies of scale, current sales network, brand loyalty, capital investment, product rights and patents, regulatory legislation, promotional effects, and customers. It is intended that the information presented here will assist industry stakeholders in making decisions.
On the basis of Products, the global Business Process Outsourcing (BPO) Services market is segmented into IT Outsourcing, Accounting and Bookkeeping Outsourcing, Back Office Outsourcing, E-Commerce Support Services, Training & Development Outsourcing, Human Resource and Recruitment, Procurement Outsourcing, Others.
On the basis of Applications market is segmented into BFSI, IT & Telecom, Retail and Consumer Goods, Manufacturing, Healthcare & Life Sciences, Government & Defense, Others.
The study report analyses and includes the various potential prospects and dynamics influencing the various segments.
Based on region, the market is divided into North America, Latin America, Asia Pacific (APAC), Europe, and the Middle East & Africa (MEA).
North America region is further subdivided into countries such as Canada and the U.S. Europe is further divided into Germany, Italy, the United Kingdom, France, Spain, Russia, and the Rest of Europe. Asia Pacific (APAC) is divided into India, China, Japan, South Korea, South East Asia, Australia, and the Rest of Asia Pacific. Latin America is further divided into Mexico, Brazil, and the Rest of Latin America, while the Middle East & Africa (MEA) is further divided into South Africa, GCC (Gulf Cooperation Council), Turkey, and the Rest of the Middle East & Africa.
INQUIRY_TEXTThe report on business process outsourcing (bpo) services provides a detailed analysis of the industry's main players by providing an outline of the company's market shares.
Some of the major companies which are included in this study are:
Market Research Report closely monitors leading competitors, including micro and macro market trends, strategic analysis, market conditions, price analysis and overall synopsis of market circumstances over the forecast period. This is a comprehensive study that analyses market share, key categories, primary and secondary drivers, and geography. The report analysis examines the major elements impacting the development of the business process outsourcing (bpo) services market. The variables that drive demand for and the ones that limit the market's growth are discussed in detail, as is their impact on the global business process outsourcing (bpo) services industry.
We have investigated the business process outsourcing (bpo) services market from every angle, using both primary and secondary research approaches to do so. This assisted us in developing a better grasp of current market dynamics, such as the supply-demand imbalance, pricing trends, product preferences, customer behavior, and other factors. Using primary research with professionals in the field and opinion-makers from around the world, the insights were further verified and expanded upon a variety of market estimation and data validation approaches are used to further gather and validate the data.
Table of Content 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Regulatory Scenario by Region/Country 1.4 Market Investment Scenario Strategic 1.5 Market Analysis by Type 1.5.1 Global Business Process Outsourcing (BPO) Services Market Share by Type (2020-2026) 1.5.2 IT Outsourcing 1.5.3 Accounting and Bookkeeping Outsourcing 1.5.4 Back Office Outsourcing 1.5.5 E-Commerce Support Services 1.5.6 Training & Development Outsourcing 1.5.7 Human Resource and Recruitment 1.5.8 Procurement Outsourcing 1.5.9 Others 1.6 Market by Application 1.6.1 Global Business Process Outsourcing (BPO) Services Market Share by Application (2020-2026) 1.6.2 BFSI 1.6.3 IT & Telecom 1.6.4 Retail and Consumer Goods 1.6.5 Manufacturing 1.6.6 Healthcare & Life Sciences 1.6.7 Government & Defense 1.6.8 Others 1.7 Business Process Outsourcing (BPO) Services Industry Development Trends under COVID-19 Outbreak 1.7.1 Global COVID-19 Status Overview 1.7.2 Influence of COVID-19 Outbreak on Business Process Outsourcing (BPO) Services Industry Development 2. Global Market Growth Trends 2.1 Industry Trends 2.1.1 SWOT Analysis 2.1.2 Porter’s Five Forces Analysis 2.2 Potential Market and Growth Potential Analysis 2.3 Industry News and Policies by Regions 2.3.1 Industry News 2.3.2 Industry Policies 2.4 Industry Trends Under COVID-19 3 Value Chain of Business Process Outsourcing (BPO) Services Market 3.1 Value Chain Status 3.2 Business Process Outsourcing (BPO) Services Manufacturing Cost Structure Analysis 3.2.1 Production Process Analysis 3.2.2 Manufacturing Cost Structure of Business Process Outsourcing (BPO) Services 3.2.3 Labor Cost of Business Process Outsourcing (BPO) Services 3.2.3.1 Labor Cost of Business Process Outsourcing (BPO) Services Under COVID-19 3.3 Sales and Marketing Model Analysis 3.4 Downstream Major Customer Analysis (by Region) 3.5 Value Chain Status Under COVID-19 4 Players Profiles 4.1 Conneqt 4.1.1 Conneqt Basic Information 4.1.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.1.3 Conneqt Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.1.4 Conneqt Business Overview 4.2 Accenture PLC 4.2.1 Accenture PLC Basic Information 4.2.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.2.3 Accenture PLC Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.2.4 Accenture PLC Business Overview 4.3 eNoah 4.3.1 eNoah Basic Information 4.3.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.3.3 eNoah Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.3.4 eNoah Business Overview 4.4 HCL Technologies Limited 4.4.1 HCL Technologies Limited Basic Information 4.4.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.4.3 HCL Technologies Limited Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.4.4 HCL Technologies Limited Business Overview 4.5 WNS (Holdings) Ltd 4.5.1 WNS (Holdings) Ltd Basic Information 4.5.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.5.3 WNS (Holdings) Ltd Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.5.4 WNS (Holdings) Ltd Business Overview 4.6 Tata Consultancy Services Limited 4.6.1 Tata Consultancy Services Limited Basic Information 4.6.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.6.3 Tata Consultancy Services Limited Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.6.4 Tata Consultancy Services Limited Business Overview 4.7 Aegis Limited 4.7.1 Aegis Limited Basic Information 4.7.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.7.3 Aegis Limited Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.7.4 Aegis Limited Business Overview 4.8 IBM Corporation 4.8.1 IBM Corporation Basic Information 4.8.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.8.3 IBM Corporation Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.8.4 IBM Corporation Business Overview 4.9 Tech Mahindra Limited 4.9.1 Tech Mahindra Limited Basic Information 4.9.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.9.3 Tech Mahindra Limited Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.9.4 Tech Mahindra Limited Business Overview 4.10 Infosys BPM Limited 4.10.1 Infosys BPM Limited Basic Information 4.10.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.10.3 Infosys BPM Limited Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.10.4 Infosys BPM Limited Business Overview 4.11 Genpact 4.11.1 Genpact Basic Information 4.11.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.11.3 Genpact Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.11.4 Genpact Business Overview 4.12 Capgemini 4.12.1 Capgemini Basic Information 4.12.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.12.3 Capgemini Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.12.4 Capgemini Business Overview 4.13 TTEC Holdings, Inc. 4.13.1 TTEC Holdings, Inc. Basic Information 4.13.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.13.3 TTEC Holdings, Inc. Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.13.4 TTEC Holdings, Inc. Business Overview 4.14 ADP, LLC 4.14.1 ADP, LLC Basic Information 4.14.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.14.3 ADP, LLC Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.14.4 ADP, LLC Business Overview 4.15 Conduent Inc. 4.15.1 Conduent Inc. Basic Information 4.15.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification 4.15.3 Conduent Inc. Business Process Outsourcing (BPO) Services Market Performance (2015-2020) 4.15.4 Conduent Inc. Business Overview 5 Global Business Process Outsourcing (BPO) Services Market Analysis by Regions 5.1 Global Business Process Outsourcing (BPO) Services Sales, Revenue and Market Share by Regions 5.1.1 Global Business Process Outsourcing (BPO) Services Sales by Regions (2015-2020) 5.1.2 Global Business Process Outsourcing (BPO) Services Revenue by Regions (2015-2020) 5.2 North America Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 5.3 Europe Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 5.4 Asia-Pacific Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 5.5 Middle East and Africa Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 5.6 South America Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 6 North America Business Process Outsourcing (BPO) Services Market Analysis by Countries 6.1 North America Business Process Outsourcing (BPO) Services Sales, Revenue and Market Share by Countries 6.1.1 North America Business Process Outsourcing (BPO) Services Sales by Countries (2015-2020) 6.1.2 North America Business Process Outsourcing (BPO) Services Revenue by Countries (2015-2020) 6.1.3 North America Business Process Outsourcing (BPO) Services Market Under COVID-19 6.2 United States Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 6.2.1 United States Business Process Outsourcing (BPO) Services Market Under COVID-19 6.3 Canada Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 6.4 Mexico Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 7 Europe Business Process Outsourcing (BPO) Services Market Analysis by Countries 7.1 Europe Business Process Outsourcing (BPO) Services Sales, Revenue and Market Share by Countries 7.1.1 Europe Business Process Outsourcing (BPO) Services Sales by Countries (2015-2020) 7.1.2 Europe Business Process Outsourcing (BPO) Services Revenue by Countries (2015-2020) 7.1.3 Europe Business Process Outsourcing (BPO) Services Market Under COVID-19 7.2 Germany Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 7.2.1 Germany Business Process Outsourcing (BPO) Services Market Under COVID-19 7.3 UK Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 7.3.1 UK Business Process Outsourcing (BPO) Services Market Under COVID-19 7.4 France Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 7.4.1 France Business Process Outsourcing (BPO) Services Market Under COVID-19 7.5 Italy Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 7.5.1 Italy Business Process Outsourcing (BPO) Services Market Under COVID-19 7.6 Spain Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 7.6.1 Spain Business Process Outsourcing (BPO) Services Market Under COVID-19 7.7 Russia Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 7.7.1 Russia Business Process Outsourcing (BPO) Services Market Under COVID-19 8 Asia-Pacific Business Process Outsourcing (BPO) Services Market Analysis by Countries 8.1 Asia-Pacific Business Process Outsourcing (BPO) Services Sales, Revenue and Market Share by Countries 8.1.1 Asia-Pacific Business Process Outsourcing (BPO) Services Sales by Countries (2015-2020) 8.1.2 Asia-Pacific Business Process Outsourcing (BPO) Services Revenue by Countries (2015-2020) 8.1.3 Asia-Pacific Business Process Outsourcing (BPO) Services Market Under COVID-19 8.2 China Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 8.2.1 China Business Process Outsourcing (BPO) Services Market Under COVID-19 8.3 Japan Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 8.3.1 Japan Business Process Outsourcing (BPO) Services Market Under COVID-19 8.4 South Korea Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 8.4.1 South Korea Business Process Outsourcing (BPO) Services Market Under COVID-19 8.5 Australia Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 8.6 India Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 8.6.1 India Business Process Outsourcing (BPO) Services Market Under COVID-19 8.7 Southeast Asia Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 8.7.1 Southeast Asia Business Process Outsourcing (BPO) Services Market Under COVID-19 9 Middle East and Africa Business Process Outsourcing (BPO) Services Market Analysis by Countries 9.1 Middle East and Africa Business Process Outsourcing (BPO) Services Sales, Revenue and Market Share by Countries 9.1.1 Middle East and Africa Business Process Outsourcing (BPO) Services Sales by Countries (2015-2020) 9.1.2 Middle East and Africa Business Process Outsourcing (BPO) Services Revenue by Countries (2015-2020) 9.1.3 Middle East and Africa Business Process Outsourcing (BPO) Services Market Under COVID-19 9.2 Saudi Arabia Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 9.3 UAE Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 9.4 Egypt Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 9.5 Nigeria Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 9.6 South Africa Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 10 South America Business Process Outsourcing (BPO) Services Market Analysis by Countries 10.1 South America Business Process Outsourcing (BPO) Services Sales, Revenue and Market Share by Countries 10.1.1 South America Business Process Outsourcing (BPO) Services Sales by Countries (2015-2020) 10.1.2 South America Business Process Outsourcing (BPO) Services Revenue by Countries (2015-2020) 10.1.3 South America Business Process Outsourcing (BPO) Services Market Under COVID-19 10.2 Brazil Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 10.2.1 Brazil Business Process Outsourcing (BPO) Services Market Under COVID-19 10.3 Argentina Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 10.4 Columbia Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 10.5 Chile Business Process Outsourcing (BPO) Services Sales and Growth Rate (2015-2020) 11 Global Business Process Outsourcing (BPO) Services Market Segment by Types 11.1 Global Business Process Outsourcing (BPO) Services Sales, Revenue and Market Share by Types (2015-2020) 11.1.1 Global Business Process Outsourcing (BPO) Services Sales and Market Share by Types (2015-2020) 11.1.2 Global Business Process Outsourcing (BPO) Services Revenue and Market Share by Types (2015-2020) 11.2 IT Outsourcing Sales and Price (2015-2020) 11.3 Accounting and Bookkeeping Outsourcing Sales and Price (2015-2020) 11.4 Back Office Outsourcing Sales and Price (2015-2020) 11.5 E-Commerce Support Services Sales and Price (2015-2020) 11.6 Training & Development Outsourcing Sales and Price (2015-2020) 11.7 Human Resource and Recruitment Sales and Price (2015-2020) 11.8 Procurement Outsourcing Sales and Price (2015-2020) 11.9 Others Sales and Price (2015-2020) 12 Global Business Process Outsourcing (BPO) Services Market Segment by Applications 12.1 Global Business Process Outsourcing (BPO) Services Sales, Revenue and Market Share by Applications (2015-2020) 12.1.1 Global Business Process Outsourcing (BPO) Services Sales and Market Share by Applications (2015-2020) 12.1.2 Global Business Process Outsourcing (BPO) Services Revenue and Market Share by Applications (2015-2020) 12.2 BFSI Sales, Revenue and Growth Rate (2015-2020) 12.3 IT & Telecom Sales, Revenue and Growth Rate (2015-2020) 12.4 Retail and Consumer Goods Sales, Revenue and Growth Rate (2015-2020) 12.5 Manufacturing Sales, Revenue and Growth Rate (2015-2020) 12.6 Healthcare & Life Sciences Sales, Revenue and Growth Rate (2015-2020) 12.7 Government & Defense Sales, Revenue and Growth Rate (2015-2020) 12.8 Others Sales, Revenue and Growth Rate (2015-2020) 13 Business Process Outsourcing (BPO) Services Market Forecast by Regions (2020-2026) 13.1 Global Business Process Outsourcing (BPO) Services Sales, Revenue and Growth Rate (2020-2026) 13.2 Business Process Outsourcing (BPO) Services Market Forecast by Regions (2020-2026) 13.2.1 North America Business Process Outsourcing (BPO) Services Market Forecast (2020-2026) 13.2.2 Europe Business Process Outsourcing (BPO) Services Market Forecast (2020-2026) 13.2.3 Asia-Pacific Business Process Outsourcing (BPO) Services Market Forecast (2020-2026) 13.2.4 Middle East and Africa Business Process Outsourcing (BPO) Services Market Forecast (2020-2026) 13.2.5 South America Business Process Outsourcing (BPO) Services Market Forecast (2020-2026) 13.3 Business Process Outsourcing (BPO) Services Market Forecast by Types (2020-2026) 13.4 Business Process Outsourcing (BPO) Services Market Forecast by Applications (2020-2026) 13.5 Business Process Outsourcing (BPO) Services Market Forecast Under COVID-19 14 Appendix 14.1 Methodology 14.2 Research Data Source
Business Process Outsourcing (BPO) Services
Business Process Outsourcing (BPO) Services
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